I wanted to create an official thread for supporting grcpool.com. Feel free to also use the below methods to contact me for support...
1) facebook page: https://www.facebook.com/gridcoinpool/ (and good to follow for updates and pool information)
2) pool's email: firstname.lastname@example.org
3) sometimes the IRC as 'bgb': https://kiwiirc.com/client/irc.freenode.net:6667/#gridcoin
Also just a couple quick bullet points about me:
- I started crunching on Seti@Home about 17 years ago before BOINC existed and haven't missed much crunching since then.
- I have been involved in cryptocurrency related projects for 5 years.
- I work full-time as a programmer (19 years) in the telecommunications industry.